Frequently Asked Questions



Questions:

Click on a question to see the answer
  • What does the “session timeout” mean?
  • How to pay for the air ticket on the website?
  • How to get the itinerary receipt repeatedly?
  • How to confirm the E-ticket purchase?
  • How to buy an e-ticket on the website?



  • Answers:

    What does the “session timeout” mean?
    30 minutes is given to purchase the air ticket as it is possible that the seat you intend to purchase is already bought, and you need to repeat the request.
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    How to pay for the air ticket on the website?
    You may pay for air tickets on the "Tajik Air" flights by the bank card.
    We accept credit cards of the International payment systems:
    VISA, MASTERCARD, DINERS CLUB International, JCB International.

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    How to get the itinerary receipt repeatedly?
    If you paid for the E-ticket on the website and did not receive the itinerary receipt, you can check the status of your payment and download the itinerary receipt by clicking Check your book, where you should enter the order number and name of any passenger of the order. Also, you can call the number +992 90 00 62 26 or send an email to: request@tajikairlines.com, We are always happy to help!
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    How to confirm the E-ticket purchase?
    The fact of the E-ticket purchase is acknowledged by issuance of the Itinerary Receipt. While purchasing the air ticket on the website, upon payment hereof, you will receive the itinerary receipt by e-mail. You can always verify the data of your flight with the itinerary receipt.
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    How to buy an e-ticket on the website?
    The purchase procedure is very simple and takes some minutes. The total purchase process consists of four steps. The E-ticket is be generated for you right after completing the booking and payment. As an acknowledgement you should receive the Itinerary Receipt at your e-mail address.
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